Last updated on: February 7,2024
The Terms of Service is valid from February 7, 2024
Welcome to Storera!
By signing up for a Storera Account or by using any Storera Services), you are agreeing to be bound by the following terms and conditions (the “Terms of Service”).
As used in these Terms of Service, “we”, “us”, “our” and “Storera” means the applicable Storera Contracting Party, and “you” means the Storera User (if registering for or using a Storera Service as an individual), or the business employing the Storera User (if registering for or using a Storera Service as a business) and any of its affiliates.
The services offered by Storera under these Terms of Service include various products and services that enable you to build your own store and help you to sell goods and services to customers online (“Online Services”). Any such service or services offered by Storera are referred to in these Terms of Services as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time at Storera
You must read, agree with, and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, before you may sign up for a Storera Account or use any Storera Service.
This page explains our terms of service, which contain important information about your legal rights. When you use Squarespace, you’re agreeing to these terms.
We’ve tried to make this Agreement fair and straightforward, but feel free to contact us if you have any questions or suggestions.
1. Account Terms
1.1. To access and use the Services, you must register for a Storera account (“Account”). To complete your Account registration, you must provide us with your full legal or natural person name, company ID number / Personal ID number phone number and any other information indicated as required. Storera may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.
1.2. You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.
1.3. You confirm that you are receiving any Services provided by Storera for the purposes of carrying out a business activity and not for any personal, household or family purposes.
1.4. You acknowledge that Storera will use the email address and/or phone number you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address and/or phone number”). You must monitor the Primary Email Address and/or phone number you provide to Storera and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Storera can only be authenticated if they come from your Primary Email Address.
1.5. You are responsible for keeping your password secure. Storera cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
1.6. Technical support in respect of the Services is only provided to Storera Users. Questions about the Terms of Service should be sent to Storera Support Team.
1.7. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Storera.
1.8. You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble, or otherwise reverse engineer the Services.
1.9. You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means.
1.10. You understand that your Materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “Materials” means Your Trademarks, copyright content, any products, or services you sell through the Services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Storera or its affiliates.
2. Account Activation
2.1. Store Owner
2.1.1. Subject to Section 2.1.2, the person signing up for the Service by opening an Account will be the contracting party (“Store Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Store Owner in connection with the Service. You are responsible for ensuring that the name of the Store Owner (including the legal name of the company that owns the Store, if applicable) is clearly visible on the Store’s website.
2.1.2. If you are signing up for the Services on behalf of your employer, your employer will be the Store Owner. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
2.1.3. Your Storera Store can only be associated with one Store Owner. A Store Owner may have multiple Storera Stores. “Store” means the online store (whether hosted by Storera or on a third-party website) or physical retail location(s) associated with the Account.
2.2. Staff Accounts
2.2.1. You can create one or more staff accounts (“Administrator Accounts”) allowing other people to access the Account. Each Administrator Account must include a valid email account.
2.2.2. The Store Owner is responsible for: (a) ensuring it’s employees, agents, and subcontractors, including via Staff Accounts, comply with these Terms of Service; and (b) any breach of these Terms of Service by the Store Owner’s employees, agents or subcontractors. The Store Owner acknowledges and agrees that Store Owner will be responsible for the performance of all its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries of Store Owner.
2.2.3. The Store Owner and the users under Staff Accounts are each referred to as a “Storera User”.
3. Storera’s Rights
3.1. The Services have a range of features and functionalities. Not all Services or features will be available to all Merchants at all times, and we are under no obligation to make any Services or features available in any jurisdiction. Except where prohibited in these Terms of Service or by applicable law, we reserve the right to modify the Services or any part thereof for any reason, without notice and at any time.
3.2. Storera does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from any part of the Services, including if we determine in our sole discretion that the goods or services that you offer through the Services, or the Materials uploaded or posted to the Services, violate these Terms of Service or is unethical, illegal or violent.
3.3. Verbal or written abuse of any kind (including threats of abuse or retribution) of any Storera employee, member, or officer will result in immediate Account termination.
3.4. We reserve the right to provide our Services to your competitors and make no promise of exclusivity. You further acknowledge and agree that Storera employees and contractors may also be Storera customers or merchants and that they may compete with you, although they may not use your Confidential Information (as defined in Section 6) in doing so.
3.5. In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.
3.6. Storera reserves the right to determine, in our sole discretion, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Storera reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.
4. Your Responsibilities
4.1. You acknowledge and agree to provide public-facing contact information, a refund policy and order fulfilment timelines on your Storera online store.
4.2. You acknowledge and agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and the customer. You are the seller of record for all items you sell through the Services. You are responsible for the creation and operation of your Storera online store, your Materials, the goods, and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your Store, your Materials and the goods and services you sell through the Services will be true, accurate, and complete, and will not violate any applicable laws, regulations, or rights of third parties. For the avoidance of doubt, Storera will not be the seller or merchant or record and will have no responsibility for your Store or items sold to customers through the Services.
4.3. You are solely responsible for the goods or services that you may sell through the Services (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.
4.4. You may not use the Storera Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction. You will comply with all applicable laws, rules, and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your store or that may be held by you) in your use of the Service and your performance of obligations under the Terms of Service.
5. Payment of Fees and Taxes
5.1. You will pay the Fees applicable to your subscription to Online Service (“Subscription Fees”) and any other applicable fees, including but not limited to applicable fees relating to the value of sales made through your Store when using all payment providers (“Transaction Fees”), and any fees relating to your purchase or use of any Storera products or services or Third-Party Services (“Additional Fees”). Together, the Subscription Fees, and the Additional Fees are referred to as the “Fees”.
5.2. You acknowledge and agree to the Storera Service Fee Payment Methods: Automatic and Manual. In the case of automatic payment, in the admin panel in your Storera online shop you authorize us to automatically charge your designated payment method for any applicable fees or charges. You also agree to provide accurate and up-to-date payment information (card) and authorize us to store this information securely for future transactions. Storera will continue to charge for all applicable, incurred, and recurring Fees until the Services are terminated all outstanding Fees have been paid in full. You can terminate the service by canceling the contract from the control panel; You can cancel automatic payments by removing your card directly from the control panel of your Storera online store (by pressing the button in the upper corner of the card and clicking "Remove"). Payment by manual method is made via bank transfer by you.
5.3. Subscription Fees are paid in advance and will be billed in 1-month intervals (each such date, a “Billing Date”). Additional Fees will be charged at Storera’s discretion. In the case of automatic payment method, you will be charged on each Billing Date for all outstanding Fees. Fees will appear on an invoice, which will be sent to the Store Owner via the Primary Email Address provided, if required.
5.4. In the event of non-payment of Fees, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated after your payment of any outstanding Fees. You may not be able to access your Account or your storefront during any period of suspension. If the outstanding Fees remain unpaid for 2-months following the date of suspension, Storera reserves the right to terminate/deactivate/delete your Account.
5.5. You can review the current Subscription fee, additional fees, and the Terms at any time at https://www.storera.ge/en/pricing unless otherwise agreed between you and Storera. Fees and terms of service are subject to change at the discretion of Storera.
5.6. You are responsible for all applicable Taxes that arise from or as a result of your subscription to or purchase of Storera’s products and services. If you are not charged Taxes by Storera, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction.
5.7. You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, surcharges and additional charges that arise from or as a result of any sale on your Storera Store or your use of the Services.
5.8. Storera does not provide refunds.
6. Confidentiality
6.1. “Confidential Information” will include, but will not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Storera’s Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the public including information related to our security program and practices.
6.2. Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section 6. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each will treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; Confidential Information will not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
7. Limitation of Liability and Indemnification
7.1. You expressly understand and agree that, to the extent permitted by applicable laws, Storera and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence).
7.2. You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach.
7.3. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied, or statutory.
7.4. Storera does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
7.6. Storera is not responsible for any of your tax obligations or liabilities related to the use of Storera’s Services.
7.7. Storera does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
8. Intellectual Property and Your Materials
8.1. Your Materials
8.1.1. We do not claim ownership of the Materials you provide to Storera; however, we do require a license for those Materials. You grant Storera a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public (including by telecommunication), broadcast, reproduce, make available, display, and translate, and create derivative works of any Materials provided by you in connection with the Services. We may use our rights under this license to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. You represent, warrant, and agree that you have all necessary rights in the Materials to grant this license.
8.1.2. If you owned the Materials before providing them to Storera then, despite uploading them to your Storera Store they remain yours, subject to any rights or licenses granted in the Terms of Service or elsewhere. You can remove your Storera Store at any time according to the 10.2. section. Removing your Storera Store does not terminate any rights or licenses granted to the Materials that Storera requires to exercise any rights or perform any obligations that arose during the Term.
8.1.3. You agree that Storera can, at any time, review and delete any or all the Materials submitted to the Services, although Storera is not obligated to do so.
8.1.4. You grant Storera a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with your Store (“Your Trademarks”) to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. This license will survive any termination of the Terms of Service solely to the extent that Storera requires the license to exercise any rights or perform any obligations that arose during the Term.
8.2. Storera Intellectual Property
8.2.1. You agree that you may not use any trademarks, logos, or service marks of Storera, whether registered or unregistered, including but not limited to the word mark Storera, unless you are authorized to do so by Storera in writing. You agree not to use or adopt any marks that may be considered confusing with the Storera Trademarks. You agree that any variations or misspellings of the Storera Trademarks would be considered confusing with the Storera Trademarks.
8.2.2. You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Storera or Storera Trademarks or that use or include any terms that may be confusing with the Storera Trademarks.
8.2.3. You acknowledge and agree that the Terms of Service do not give you any right to implement Storera patents.
9. Additional Services
In addition to the Services, Storera may offer additional services related to the main Services. You can review the current offer for Additional services at any time at: https://www.storera.ge/en/pricing
Access to and use of the Storera Additional Services requires that you have an active and valid Account.
Storera reserves the right to refuse to provide additional services in its sole discretion.
9.1. Third Party Services
9.1.1. Storera may from time to time recommend, provide you with access to, or enable third party software, applications (“Apps”), products, services, or website links (collectively, “Third Party Services”) for your consideration or use. Such Third-Party Services are made available only as a convenience, and your purchase, access or use of any such Third-Party Services is solely between you and the applicable third-party services provider (“Third Party Provider”). In addition to these Terms of Service, you also agree to be bound by the additional service-specific terms applicable to services you purchase from, or that are provided by, Third Party Providers.
9.1.2. Any use by you of Third-Party Services offered through the Services or Storera’s website is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third-Party Services before using them. In some instances, Storera may receive a revenue share from Third Party Providers that Storera recommends to you or that you otherwise engage in through your use of the Services or Storera’s website.
9.1.3. We do not provide any warranties or make representations to you with respect to Third Party Services. You acknowledge that Storera has no control over Third Party Services and will not be responsible or liable to you or anyone else for such Third-Party Services. The availability of Third-Party Services on Storera’s websites or the integration or enabling of such Third-Party Services with the Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with Storera. Storera does not guarantee the availability of Third-Party Services and you acknowledge that Storera may disable access to any Third-Party Services at any time in its sole discretion and without notice to you. Storera is not responsible for or liable to anyone for discontinuation or suspension of access to, or disablement of, any Third-Party Service. Storera strongly recommends that you seek specialist advice before using or relying on Third Party Services, to ensure they will meet your needs.
9.1.4. If you install or enable a Third Party Service for use with the Services, you grant us permission to allow the applicable Third Party Provider to access your data and other Materials and to take any other actions as required for the interoperation of the Third Party Service with the Services, and any exchange of data or other Materials or other interaction between you and the Third Party Provider is solely between you and such Third Party Provider. Storera is not responsible for any disclosure, modification or deletion of your data or other Materials, or for any corresponding losses or damages you may suffer, as a result of access by a Third-Party Service or a Third-Party Provider to your data or other Materials.
9.1.5. The relationship between you and any Third-Party Provider is strictly between you and such Third-Party Provider, and Storera is not obligated to intervene in any dispute arising between you and a Third-Party Provider.
9.1.6. Under no circumstances will Storera be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages whatsoever, that result from any Third-Party Services or your contractual relationship with any Third-Party Provider. These limitations will apply even if Storera has been advised of the possibility of such damage. The foregoing limitations will apply to the fullest extent permitted by applicable law.
9.1.7. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Storera partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of a Third-Party Service or your relationship with a Third-Party Provider.
9.2. Beta Services
From time to time, Storera may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta feature that are in development and not yet available to all merchants (“Beta Services”). Beta Services are not part of the Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Storera Confidential Information and subject to the confidentiality provisions in this agreement. You agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Storera’s prior written consent. Storera makes no representations or warranties that the Beta Services will function. Storera may discontinue the Beta Services at any time in its sole discretion. Storera will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Storera may change or not release a final or commercial version of a Beta Service in our sole discretion.
10. Term and Termination
10.1. The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you, as provided below (the “Term”).
10.2. You may cancel your Account and terminate the Terms of Service at any time by contacting Storera Support and then following the specific instructions indicated to you in Storera’s response.
10.3. Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law).
10.4. Upon termination of the Services by either party for any reason:
10.5. Storera will cease providing you with the Services and you will no longer be able to access your Account.
10.6. unless otherwise provided in the Terms of Service, you will not be entitled to any refund of any Fees, pro rata or otherwise.
11. Modifications
11.1. We reserve the right, in our sole and absolute discretion, to update or change any portion of the Terms of Service at any time. We will provide you with reasonable advance notice of changes to the Terms of Service that materially adversely affect your use of the Services or your rights under the Terms of Service by sending an email to the Primary Email Address, providing notice through the Storera administrative panel, or by similar means. However, Storera may make changes that materially adversely affect your use of the Services or your rights under the Terms of Service at any time and with immediate effect for legal, regulatory, fraud and abuse prevention, or security reasons; or to restrict products or activities that we deem unsafe, inappropriate, or offensive. Unless we indicate otherwise in our notice (if applicable), any changes to the Terms of Service will be effective immediately upon posting of such updated terms at this location. Your continued access to or use of the Services after we provide such notice, if applicable, or after we post such updated terms, constitutes your acceptance of the changes and consent to be bound by the Terms of Service as amended. If you do not agree to the amended Terms of Service, you must stop accessing and using the Services.
11.2. Storera may change the Fees for the Services from time-to-time. We will provide you with 30 days’ advanced notice prior to any changes in Fees by sending an email to the Primary Email Account, providing notice through the Storera administrative panel, or by similar means. Storera will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services (or any part thereof).
12. General Conditions
On termination, all related rights and obligations under the Terms of Service immediately terminate, except that (a) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination.
February 7, 2024
© Griffin LLC / Storera.
Acceptable Use Policy (“AUP”)
Storera is an ecommerce platform that provides the tools and technology for merchants to set up an online store and sell products and services on their own website. While we believe the free and open exchange of ideas and products is a key tenet of commerce, there are some activities that are incompatible with Storera’s mission to make ecommerce accecible for everyone. This Acceptable Use Policy (“AUP”) describes activities that are prohibited in connection with your use of the Services.
The following activities are prohibited:
We may, at any time and without notice, remove any Materials, and suspend or terminate your Account or your access to the Services if you engage in activities that violate the letter or spirit of this AUP, including activities outside of your use of the Services.
Storera has the right, but not the obligation, to monitor or investigate any Materials and your use of the Services at any time for compliance with this AUP and the Storera Terms of Service, or any other agreement between you and Storera governing your use of the Services (collectively, the “Terms”). Our determination of whether a violation of this AUP has occurred will be final and binding, and any action taken with respect to enforcing this AUP, including taking no action at all, will be at our sole discretion.
Storera may modify this AUP at any time by posting a revised version at https://www.storera.ge/en/terms-and-conditions
If you feel that a user of the Services has violated this AUP, please contact us at ge@storera.io
Last updated on: February 7, 2024
© Griffin LLC / Storera.
